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Conflict De-escalation Workshop (Occupational Violence)
Build competencies and ensure compliance through our engaging training programs.
Course Explores:
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Understanding what conflict is.
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Unpacking de-escalation.
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How to de-escalate yourself.
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The relationship between communication and conflict.
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How to de-escalate your clients – tips and models.
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The mental and physical impact of conflict.
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Why and how to report conflict incidents.
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Deep dive into how to practically apply techniques to manage conflict and de-escalate.
Duration: Half Day
Delivery: Trainer facilitated online Zoom/ Teams or Trainer facilitated face-to-face course.
Cost: $ 2400.00 plus GST (face to face) 12 participants. Additional $ 170.00 per participant maximum 16. (Travel costs apply)
Online Cost: $ 1700.00 plus GST (On-line) 12 participants. Additional $ 150.00 per participant maximum 16.
Courses can be tailored to reflect your specific organisational challenges, client base and processes. Case studies tailored.
Why Choose Us?
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Tailored solutions for unique business needs.
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Experienced professionals with industry-specific expertise.
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Commitment to achieving measurable safety improvements.
Phone
+ 021 162 005
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